Beginner Languages
Everyday and Technical English for Work
The English you need on the job, from zero. You learn to follow instructions and manuals, read safety signs and labels, write short emails and messages, handle phone calls and customers, and name tools, parts and measurements. Real situations from factories, workshops, warehouses, stores and offices, with short phrases you can use the same day.
5 modules 10 lessons 4 h 250 questions
Course content
1 Instructions and Manuals 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:07Action Verbs for Work Instructions
Lesson 2 · 6:40Reading a Manual and Troubleshooting
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
2 Signs and Safety 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:20Safety Signal Words and Signs
Lesson 2 · 6:09Protective Equipment and Reporting a Hazard
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
3 Emails and Short Messages 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:19Polite Work Emails and Messages
Lesson 2 · 6:09Updates, Problems and Abbreviations
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
4 Phone and Customer Service 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:21Answering Calls and Taking Messages
Lesson 2 · 6:17Serving Customers and Handling Complaints
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
5 Tools, Parts and Measurements 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:30Tools, Parts and Fasteners
Lesson 2 · 6:34Measurements and Describing a Broken Part
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
Tips
See all
Instructions
Learn ten action verbs first
They open most work instructions
Instructions
Sequence words show the order
First, then, before, after
Instructions
Go straight to the right section
You do not have to read the whole manual
Instructions
Ask when you are not sure
Three short questions that save mistakes