Beginner Personal Development
People Management: From Hiring to Retention
Manage people with confidence, from the first job posting to the last day. You learn the roles of HR and of the manager, the employee life cycle and people metrics, how to recruit, interview and onboard well, how to set goals, give feedback and plan development, what drives motivation and engagement, and how to handle conflict, discipline and exits with respect. Practical, with real workplace situations. Labor law differs by country: always follow your country's law and your company's policy.
5 modules 10 lessons 4 h 250 questions
Course content
1 Foundations of People Management 2 lessons · 1 practice 0 of 3
Lesson 1 · 5:59What People Management Is
Lesson 2 · 5:59Culture, Job Design and People Metrics
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
2 Recruiting, Selection and Onboarding 2 lessons · 1 practice 0 of 3
Lesson 1 · 5:55Attracting and Screening Candidates
Lesson 2 · 6:16Interviews, Offers and Onboarding
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
3 Performance and Development 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:05Goals and Continuous Feedback
Lesson 2 · 6:03Performance Reviews and Development
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
4 Motivation, Engagement and Climate 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:17What Really Motivates People
Lesson 2 · 6:00Engagement, Climate and Retention
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
5 Conflict, Discipline and Offboarding 2 lessons · 1 practice 0 of 3
Lesson 1 · 6:23Handling Conflict at Work
Lesson 2 · 6:19Discipline, Termination and Offboarding
Practice · 0 of 25 questionsModule practice
Module practice
0 of 25 for the certificate
Answer 25 questions
This module has 50 questions; 25 count toward the certificate.
Practice →
Tips
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Conflict
Separate facts from interpretations in hard talks
Start a difficult conversation with what you observed
Engagement
Check workload before it becomes burnout
Watch for exhaustion, cynicism and a drop in confidence
Engagement
Run a stay interview with your key people
Ask why they stay before they think about leaving
Engagement
Share two actions after every climate survey
A survey without follow-up hurts trust